Quality and compliance are both important core values of the Detroit Area Agency on Aging (DAAA) and are maintained in everything we do.

Quality Improvement

DAAA is transparent in its efforts and mission towards quality improvement. Along with advocating and promoting healthy aging, DAAA strives to attain excellence in care and service to our employees, program participants, providers, and affiliates. Our CARF accreditation reflects the commitment towards achieving and maintaining the highest standards for quality care and service.

Through our website, DAAA aims to share available data and information on satisfaction and quality. This will ensure that the agency’s pledge and obligation to quality improvement are understood and recognized. To learn more about the purpose of CARF Accreditation, please click here.


DAAA is dedicated to the delivery of employment and aging services in an environment characterized by strict conformance with the highest standards of accountability for administration, clinical, business, marketing, and financial management. DAAA leadership is fully committed to the need to prevent and detect fraud, fiscal mismanagement, and misappropriation of funds. Therefore, the development of a formal corporate compliance program to ensure ongoing monitoring and conformance with all legal and regulatory requirements is in place.

The State of Michigan Area Agencies on Aging Operating Standards.

A woman standing at an event holding a Detroit Area Agency on Aging sign | Quality and Compliance landing page

DAAA is committed to the establishment, implementation, and maintenance of a corporate compliance program that emphasizes:

  • Prevention of wrongdoing – whether intentional or unintentional
  • Immediate reporting and investigation of questionable activities and practices without consequences to the reporting party and
  • Timely correction of any situation which puts the organization, its leadership or staff, funding sources, or consumers at risk.

Any person wishing to submit a report of any suspected case of fraud, waste, abuse, or wrongdoing can do so confidentially and without fear of retaliation or reprisal.

Reports can be submitted in the following ways:

  • Call the Corporate Compliance Hotline 313-396-5567*
  • Contact the DAAA Compliance Officer: Abigail Perry
    1333 Brewery Park Blvd., Suite 200
    Detroit, MI 48207Phone: (313) 446-4444 ext. 5310
    Email: PerryAb@daaa1a.org*Your calls are confidential and can be made anonymously on the hotline, or by leaving a voicemail. If you have any questions, please feel free to contact Grace Hoang ((313)- 446-4444 ext. 5840) or Abigail Perry.