Medicare-Medicaid Assistance Program (MMAP)

Medicare-Medicaid Assistance Program (MMAP) can help you make choices about your health benefits.

MMAP provides free health insurance counseling to people with Medicare, their family members, or caregivers. MMAP counselors are trained to provide education, assistance, and advocacy related to Medicare and Medicaid.



What is Medicare?

MMAP counselors can cover many topics:

  • Medicare and Medicaid
  • Supplemental insurance
  • Prescription drug coverage
  • Long-term care insurance
  • Medicare health plans
  • Medicare-Medicaid fraud and abuse
  • New health care options

Medicare & Medicaid Assistance Program information graphic

Call MMAP toll-free help line at 1-800-803-7174 to speak with a counselor, or to find out how to become a volunteer MMAP counselor, and for more information, please visit:

Medicare Card:

Medicare cards were updated in 2018 to remove the social security number, gender, and signature line.

The social security number was replaced with a Medicare Beneficiary Identifier (MBI). All Medicare cards were replaced in 2019. As of January 1, 2020, beneficiaries will only be allowed to use the new card.


Helping community members navigate the complexities of Medicare

Before her retirement, Deborah Wagner, of Grosse Pointe, enjoyed a successful career as a partner in a consulting firm. There, she helped large companies manage their employee health costs and other benefits. When she heard about the opportunity to volunteer for Michigan Medicare Assistance Program, she decided to apply.

Wagner has been a volunteer MMAP counselor for more than a decade, serving residents in Harper Woods and the affluent Grosse Pointes that encompass five municipalities in eastern Wayne County.

She is based at a senior center in Grosse Pointe, one of many MMAP partner sites around the state. But she often meets with clients remotely on the phone or virtually since she spends the winter in Arizona and half the summer living on a sailboat. Whenever Medicare beneficiaries call MMAP with questions, MMAP counselors retrieve the messages and return the calls to provide answers.

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