Client Stories

State Health Insurance Assistance Programs (SHIPs) can tell when they’ve made a difference by the reaction they get when they provide cost-saving Medicare options to older adults and some people with disabilities. For some, the SHIP program's in-person help was essential for understanding the complexities of Medicare and making good choices. For others, SHIP education helped them save on their health care costs. Watch these short videos to learn more.
If you would like to talk with a MMAP counselor, call 1-800-803-7174. For more information, visit

"Before the help that I received here, it was like I was just a ball being thrown around." - Betty Jerry

"If this service were not available, I think that I would have been in worse shape than I am now." - Francine Dent